Refund policy
Refund & Return Policy
Return Rules Summary
- Returns accepted within 30 days of delivery
- Customer responsible for return shipping
- No restocking fee
- Waist beads are final sale
At Flower Trip Drip, we want you to be happy with your purchase. If you experience an issue with your order, please contact us and we'll do our best to help.
Return Eligibility
Returns may be requested within 30 days of delivery.
To be eligible for a return, your item must:
- Be unworn and unused
- Be in the same condition that you received it
- Include any original tags (if applicable)
- Be returned with proof of purchase
Items sent back without first contacting us for return authorization may not be accepted.
How to Start a Return
To request a return, please contact us at:
Please include your order number and the reason for your return.
If your return is approved, we will provide instructions on how and where to send your item.
Return Shipping
Customers are responsible for return shipping costs for returns related to:
- Sizing issues
- Change of mind
- Personal preference
- Ordering the wrong item
We recommend using a trackable shipping service, as Flower Trip Drip cannot guarantee receipt of returned items without tracking.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the issue. We will review the situation and work with you to provide a replacement, exchange, or refund when appropriate.
Exchanges
Exchanges are available based on product availability.
Customers are responsible for shipping costs associated with exchanges unless the exchange is required because of an error on our part or because the item arrived damaged or defective.
Non-Returnable Items
The following items are not eligible for return:
- Waist beads (for hygiene reasons)
- Custom or personalized items
- Gift cards
- Clearance or final sale items (if applicable)
If you have questions about whether an item is eligible for return, please contact us before placing your order.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Questions
If you have any questions regarding returns, exchanges, or refunds, please contact us at: